Throughout the communities of Dundas, Hamilton, Burlington, Brantford, and Waterdown, our Staff and Instructors strive to help the novice drivers with patience and courtesy. We want the parents to feel comfortable handing the family car keys to their newly licensed son or daughter. We also put the fun back into driving for nervous drivers by offering refresher packages tailored to specific needs.
Started my driving lessons late in February this year and finished them yesterday. Had Wray as my instructor and he made the lessons go by fast and somewhat enjoyable with the laughs. He was very flexible with hours and days. Thanks for the help Wray!
I had a terrible experience here. I began my classroom lessons in February of 2018, and completed them by the end of the month. Each in class lesson, would be cut short by 1 hour each day. (That amounted to a total of almost 4 hours of instructional time that I missed out on.) It was not until the end of April when my instructor finally contacted me about scheduling my lessons. (It is important to note that I called the driving school 4 times before the instructor finally responded. Each time I called the lady who answered the phone took my phone number and said she would have the driving instructor call me. This did not happen.) When the driving instructor contacted me, all I got was a text message, which took her 2 weeks to respond to. After my first driving lesson my driver instructor decided to inform me that she was going on a 11/2 month vacation to Quebec and that she would contact me when she got back in June/July. (She had originally told me that her vacation would only be for a month but she extended it by 2 weeks, which is how I got the 11/2 months.) When my instructor was back we arranged my driving lesson, which she proceeded to arrive 2 hours late. (This made me feel like their was no respect for my time, as she wanted me to pay a cancellation fee for canceling my driving lesson because I had somewhere to be that night and could not wait the 2 hours for her to show up.) There was also this one time when she had texted me that my driving lesson was on Thursday, but she did not put it in her calendar correctly and showed up at my house on the wrong day. Apparently the driving instructor told me that I only had a 3 month window from the start of my in class lessons and finishing my in car lessons and that I should pay to sign up and retake the course. (However, I had to argue with them to make them realize that it was not my fault that the lessons had dragged on but was theirs.) During my lessons my driving instructor would make me stop at the store so that she could go to the washroom, but half the time she would come out with food or drinks. All the while I only had a limited time with them and it was wasted. (Once again making me feel that my time was not valuable to them.) Overall, I would not recommend this driving school, the service is awful and I learned absolutely nothing from them. By the time I finished my lessons it was mid September, and I defiantly regret taking my driving lessons here.